What FIAT currencies are supported?
BEQUANT accepts direct transfers of USD (United States Dollar), EUR (Euro) and GBP (British Pound Sterling). Once your FIAT has been accepted on the platform you can exchange it to your cryptocurrency of choice.
What FIAT pairs are supported?
BEQUANT supports Fiat Pairs against most major coins. As the list updates from time to time please check on the Instrument Panel, by logging into the Exchange, for the current list of pairs.
What should I know before I make a deposit?
BEQUANT will only accept deposits from fully verified users. You can verify your account by going into Settings and navigating to the Account Verification tab.
BEQUANT will only accept payments made from your Authorised Bank Account. No third-party transfers will be permitted. The Authorised Bank Account is the bank that you listed during your account verification process. Please inform us as soon as possible if your banking details have changed by emailing us at email@example.com before making a transfer.
Should you make a payment from an unauthorised bank account we reserve the right to return the money net of any associated transaction fees.
Where can I see BEQUANT's bank account details?
Once your account is verified click on the Deposit icon in the upper right corner of the screen. On the Deposit page you can click on the FIAT of choice and that will reveal the link to the top-up instructions.
Deposits are processed between 9 AM - 5 PM (GMT), Monday - Friday, excluding UK bank holidays. Your transfers should arrive in 1 to 2 business days depending on transfer type.
Who are BEQUANT's banking partners?
BEQUANT has partnered with BCB Group – the first FCA regulated authorised payments provider in the digital assets industry, to bring to customers the ability to seamlessly deposit and withdraw GBP and EUR on our platform. BEQUANT is using BCB Group’s multi-currency payment accounts as well as market liquidity in foreign exchange (FX) to offer the best experience to our users.
BEQUNAT offers USD services via Signature Bank.
We have also partnered with Globitex, another leading payments provider in the Euro space, to facilitate instant Euro transfers for our mutual clients. If you'd like to use Globitex please reach out to support.
Should you have further inquiries please refer to our FIAT section on the Support page, or if you have specific question please raise a ticket and our support team will get back to you in no time.