What should I know before I make a withdrawal?
Bequant Global accepts withdrawals of USD (United States Dollar), EUR (Euro) and GBP (British Pound Sterling).
Bequant Global will only process withdrawals from fully verified users. You can verify your account by going into Settings and navigating to the Account Verification tab.
Bequant Global will only accept withdrawals to your Authorised Bank Account. No third-party transfers will be permitted. The Authorised Bank Account is the bank that you listed during your account verification process. Please inform us as soon as possible if your banking details have changed by emailing us at [email protected] before making a transfer.
Due to regulatory reasons and to ensure your funds are secure we are not able to automatically process withdrawal requests but have to review them on an individual basis. Please rest assured that this is done in a most prompt manner.
Withdrawals are processed between 9 AM - 5 PM (GMT), Monday - Friday, excluding UK bank holidays. Your transfers should arrive in 1 to 3 business days depending on transfer type.
Where can I see withdrawal instructions?
Click on the Deposit icon in the upper right corner of the screen oe else go to the Account page. On the Deposit page you can click on the FIAT of choice and then press Withdraw button, you will be redirected to the page with Withdrawal instructions.
Who are Bequant Global banking partners?
Bequant Global has partnered with BCB Group – the first FCA regulated authorised payments provider in the digital assets industry, to bring to customers the ability to seamlessly deposit and withdraw FIAT on our platform. Bequant Global is using BCB Group’s multi-currency payment accounts as well as market liquidity in foreign exchange (FX) to offer the best experience to our users.
Should you have further inquiries please refer to our FIAT section on the Support page, or if you have a specific question please raise a ticket and our support team will get back to you in no time.