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I can't see my exchange accounts
I can't see my exchange accounts

You were told your accounts are ready but you can't see them on Customer Portal

Updated over a week ago

You have logged in into your Customer Portal but you do not see any accounts in the Portfolio menu. That is most likely because you have not funded your account with any funds - you need to make a deposit into an account for that balance to be reflected on the customer portal.

Please note that the transfer menu, when you click on the Transfer button will display your available exchanges that are unfunded.

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